Virgin Trains take great pride in delivering its passengers on time and feeling refreshed. With every aspect of the journey contributing to the
overall passenger experience, it’s important to eliminate hassle and keep things running smoothly – and that includes payments in the on-board, walk-through shop. So we’re delighted that Virgin Trains has chosen Chip & PIN Solutions to help them deliver the quick and easy service their customers expect.
Today’s passengers count on using their credit and debit cards even for relatively small purchases such as a drink and a sandwich, so mobile terminals are increasingly in demand.
We took time to fully understand the company’s needs, and in addition to meeting the PCI data security standard required, we recommended that Virgin Trains’ terminals would work better with an alternative merchant provider. As they agreed, we were ‘very proactive’. We also took care to get all of the details right – from ensuring each terminal was clearly identified with an ID number to providing leather carry cases.
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