Customer Support Centre
This includes access to our freephone technical helpline where our technical specialists can access your card machine remotely and usually fix any issues there and then. In fact, our recent audit reports show that so far for 2012, our specialists resolved more than 98% or technical calls within 2 minutes.
Think of it as a courtesy car, but a card machine. We also provide enhanced support plans to ensure that should the unfortunate situation emerge where your card machine is accidentally damaged, lost or stolen, you will be provided with a brand new card machine.
Need emergency help with your card machine? Take a look at our support list for the most common issues.Find out more
Do you have a general issue with your card machine, or a question about merchant services? Use our frequently asked questions to help you with your query.Find out more
We use three major telecommunications providers for our mobile card machines. Check your local network coverage to see which is best for you and your business.
5 star customer care comes as standard for all of our customers, but cover yourself against accidental damage and theft with our enhanced support plans.Find out more
Confused by the words we say or use? Our glossary is full of easy-to-understand terminology that will ensure you make the most of your card machine.Find out more
Compliance with data security standards is very important and can bring major benefits to businesses of all sizes. Find out more about PCI DSS.Find out more