Privacy Policy

Chip & PIN Solutions Ltd (We”, “Us, “Our”) respect the privacy of every individual who visits Our Website, This Privacy Policy outlines the information We will collect and how We will use that information in relation to Our Service and the Website. If You have any questions or concerns relating to how we process your data or this Privacy Policy feel free to email Us at:

Links to Other Sites

This website links to other sites and please bear in mind that We are not responsible for privacy practices on other sites. This Policy applies to your use of Our Website and any services you request from Us, Our affiliates or partners may be subject to separate terms and conditions.

Information Collected

You can visit Our site without telling Us who you are or giving Us any personally identifiable information. We do not capture and store any information which personally identifies you except where you voluntarily choose to give Us your personal details via email, or by using an electronic form, or enquiring about any of Our Products or Services. The information We may initially collect and/or store if you request information or purchase Our products or services could be your name, address, phone number, e-mail address, VAT registration, payment card/account details, and/or company details.

As a special note, this website is not intended for children and We do not knowingly collect any data relating to children.

Other Data

In some cases, We may collect information about you through use of cookies and other means to record data about the use of this site. This may include:

  • The internet domain and IP address from which You access the website. These IP addresses are not linked to any personal data so all visitors to Our Website remain anonymous;
  • Which type of browser and operating system is used to access the website;
  • The date and time of your visit;
  • The pages you visit; and
  • Whether you clicked on a link to Our Website from another site.
  • For further information please see our Cookie Policy

Use of Your Information

Any personal data provided to Us will be used exclusively for providing you with the information or products and services you have requested and to help Us to improve these products and services and the Website. We may use your personal information to determine appropriate services. This use may include profiling.We do not take any decisions involving the profiling that significantly affects you.

We do not pass any of your personal data to outside organizations and/or individuals, except those that assist Us in providing the products and services and then only to the extent necessary to process and fulfil your request.

If you permit Us to use your payment card/account details to process your order, We shall not disclose such details to third parties except as set out in this Privacy Policy or as required by law. Other than as stated above, We will not disclose, sell, distribute or lease your personal information to third parties unless We have your permission or are required by law to do so, or if We have to do so to protect Our rights and those of Our customers, affiliates or third parties and partners.

Disclosure of Data

We do not sell or rent your personal data to marketers or unaffiliated third parties. We may share your personal data with trusted third parties, including:

  • To Our partners and service providers. We share Data with service providers who help Us provide the services to you. These may include banks and other financial institutions, credit bureaus, website hosting providers, data analytics providers, information technology, customer service, email delivery.
  • We may share data with parties that you have authorized to receive such data, for example if you authorize a third-party application provider to access your information. The use of data by a third party authorized by You is subject to the third party’s privacy policy and/or terms and conditions;
  • We share Data with entities within the Valitor Group of companies. Valitor hf. is the party responsible for overall use of data by affiliated;
  • We use and disclose data as we believe necessary for any of the following purposes: (a) under applicable law; (c) to protect Our legitimate interest (d) to respond to production orders from  law enforcement, courts, regulatory bodies, and other public and government authorities, which may include authorities outside the country you reside in.


We are committed to ensuring that your personal information is secure and comply fully with the applicable privacy law. In order to prevent unauthorized access, use or disclosure We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information We collect online.

You must keep secret any personal security codes and passwords that We may give you for your access to certain areas of the Website and comply with any instructions that We may give you to keep such details safe.

Retention of Your data

We will only retain your personal data for as long as necessary to fulfil the purposes We collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, We consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which We process your personal data and whether We can achieve those purposes through other means, and the applicable legal requirements.

Control of Your Personal Information

You have rights under data protection laws in relation to your personal data. Under certain circumstances you can request:

  • Access the information We hold about you.
  • Ask for your Personal Information to be corrected or updated;
  • Ask us to remove your Personal Information from Our records; or
  • Tell us if you do not want us to use your Personal Information for the purposes outlined above.

Please note that any request may be subject to a small fee to cover Our costs where your request is clearly unfounded, repetitive or excessive.

We may need to request specific information from you to help Us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up Our response.

We try to respond to all legitimate requests within one month. Occasionally it may take Us longer than a month if your request is complex or you have made many requests.

Please contact us at for any request that you may have.

International Transfers

We strive to process your data within the EU/EEA. The data may however in certain situations be transferred to, and processed in, a destination outside of the EU/EEA by Us or by a supplier or subcontractor. As We are committed to always protecting your data, We will take all reasonable legal, technical, and organisational measures to ensure that your data is treated securely and with an adequate level of protection compared to and in line with at least the level of protection offered within the EU/EEA.

Changes to this Privacy Policy

We may occasionally update this Privacy Policy. When We do, We will notify you either by placing a prominent notice on the home page of Our Website or by directly sending you notification. We encourage You to periodically review this Privacy Policy to stay informed about how We are using and protecting Personal Information We collect. Your continued use of the Website constitutes Your agreement to this Privacy Policy and any updates that We may make.

Contact Us

Our full details are:

Chip & PIN Solutions
Stansted House
Raynham Road
Bishop’s Stortford
Hertfordshire, CM23 5PD

01279 712 600

You have the right to make a complaint at any time to Information Commissioner Office We would appreciate the opportunity to deal with your concerns first so please feel free to contact Us first.

Please click here to view our GDPR Brochure.

Also please view our Cookie Policy.